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American Airlines Online Travel

American Airlines Online Travel - Expedia, the world's largest online travel company, will no longer list American Airlines flights on its website, lobbing the latest volley in a battle between the airline and some Web-based travel companies that could have a ripple effect on consumers.

Expedia stopped listing American's flights as of Jan. 1, after the two sides failed to resolve a dispute about a booking system that American prefers and that provides more information about services it offers for a fee, such as priority boarding.

American's fares are no longer available on Expedia-owned sites including Hotwire and TripAdvisor, but American flights remain on Expedia's corporate travel site, Egencia.

American Airlines Online Travel

Expedia became the second major site in recent days to stop listing American flights. Delta stripped its fares from three smaller travel sites last month in an attempt to steer consumers to its own website and build brand loyalty.

The moves are prompting concern among some travel industry analysts that consumers will lose out as online booking options shrink and it becomes harder to compare fares between airlines.

"I think this is the beginning of a war," says Henry Harteveldt, a Forrester Research airline analyst. "My concern is, the customer is going to suffer."


American Airlines Online Travel


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